Higher Education Services

The opportunity for positive transformation in higher education is now.

While institutions have faced pressures to incorporate new technologies and practices for years, the recent pandemic has put our colleges in the position of changing more rapidly than ever. We have redesigned our educational services to address this challenge and bring industry best practices to support transformation around the people, technology, and processes in higher education.

About Us
Who We Are
We are a team of experts who have spent decades working in higher education. We believe that the best is yet to come for higher education. We bring our creative thinking and expert perspective to your table, helping your institution to capitalize on what you already have while identifying gaps in strategies, communications, and project rollouts.
How We Can Help
We help universities create the capacity to plan and implement their visions for the future. We help facilitate change within universities at scale. By introducing process management into higher education, we will work with all stakeholders to ensure the successful completion of your initiatives.
Accreditation Support

Aligning your education and training practices with accreditor requirements can be challenging - especially without experienced personnel on board.  Poorly designed assessment processes or reporting practices, for example, can lead to unnecessary work, non-actionable information, and negative accreditation reviews. We provide the expertise you need for successful accreditation results.

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Placing Face-to-Face Courses Online

True online learning is strategic, thoughtful and deliberate. Students are engaged in their learning, and faculty have greater resources to help them. But moving from in person instruction to online learning is a challenge, and simply moving the classroom to Zoom does not translate well. With this in mind, we offer a microcourse, Placing Face-to-Face courses online, designed by Higher Education expert Karen Yoshino. This course provides a roadmap for faculty in making the transition from face-to-face instruction to online learning. 

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Streamlining Curriculum Approval

Approving curriculum in higher education can be tough on faculty. Our solution streamlines this process by creating a rubric that outlines which committee is responsible for evaluating which criteria and how to grade it. Applying the rubric to the curriculum approval process will cut time spent by faculty by an estimated 50% and shorten the approval time from months to weeks.

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Education Related Insights
How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes
November 15, 2023
How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes
In this article, Van concludes his interview with Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp. They explore the intricacies of how integration of AI and automation in higher education administration is not just about embracing the latest trends, but is a strategic move that holds the potential to transform the very core of how institutions function.
Transforming Education:  Navigating the Post-Pandemic Era with AI and Online Learning
November 7, 2023
Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning
In this article, Van continues his interview with Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp. Drawing insights from his expertise in education technology, Humphreys sheds light on these significant changes and what to expect in the future. They examine how the pandemic has revolutionized online learning and delve into factors contributing to this shift, including the necessity arising from the pandemic itself and the evolving demographics of the student population.
The Role of AI and Balancing Personal Connections with Technological Advancements
September 20, 2023
The Role of AI and Balancing Personal Connections with Technological Advancements
AI is playing an increasingly prominent role in higher education. Among its many applications, AI-powered technologies like chatbots are revolutionizing student services by providing personalized support and streamlining administrative processes. However, it is essential to strike a balance between leveraging new technologies and maintaining the personal connection between students and institutions. In this article, we interview Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp, the leader in artificial intelligence and predictive analytics-powered solutions for higher education.
What to Do About the Rise of Administrative Duties in Higher Education
June 15, 2021
What to Do About the Rise of Administrative Duties in Higher Education
Committees in higher education are intended to improve outcomes and foster accountability through shared governance. At their best, committees empower faculty and improve learning outcomes for students. Unfortunately, due to a lack of standards and guidelines, committees often do not live up to their potential and can even be a hindrance to educating and governing. In this Insight, Education Associates, Jacob Dolence and Karen Yoshino, and Education Services Manager, Jake Hannigan, discuss the challenges of committee work and outline how to make committees live up to their potential.
Streamlining Higher Education’s Curriculum Approval Process
May 13, 2021
Streamlining Higher Education’s Curriculum Approval Process
As the challenges faced by higher education continue to evolve at an ever rapid pace, institutions must add and update curriculum to remain competitive. Yet the current curriculum approval process inhibits how fast curriculums can adapt, and consequently, prevents institutions from rapidly adapting. In this Insight, Education Services Manager, Jake Hannigan, and Education Associates Jacob Dolence and Karen Yoshino discuss what is wrong with the current curriculum approval process and what can be done to improve it.
How Community Colleges can Drive Post COVID Economic Recovery
October 20, 2020
How Community Colleges can Drive Post COVID Economic Recovery
As the world continues to change at a breakneck speed, those who thrive in the 21st century are those who are able quickly adapt to changing and unpredictable circumstances. In this insight, Education Services Manager, Jake Hannigan discusses how community colleges are uniquely suited to be a cornerstone to economic recovery and future workforce development.
Lessons from COVID-19: Using Agile Methods for Higher Education
August 25, 2020
Lessons from COVID-19: Using Agile Methods for Higher Education
We know that Spring 2020 led to frustration with the shift to online courses. What would be the student experience if Agile practices had been implemented and were in place when the pandemic hit? Agile methodology has spread from software development to all types of organizations. This blog post further explores the application of Agile methodology in managing change for higher education.
Higher Education’s Opportunity in COVID-19 Disruption - Reshaping Curriculum Design and Delivery
August 4, 2020
Higher Education’s Opportunity in COVID-19 Disruption - Reshaping Curriculum Design and Delivery
The disruption of 2020 has been extreme enough to expose giant fissures in some of our major institutions, including higher education. Traditional colleges and universities - in which most courses were taught face-to-face - were forced to go online, and this abrupt change resulted in frustration or confusion for students, and anger for parents who had dished out thousands of dollars in tuition. If we think about how colleges and universities work, we can begin to see the fissures and the fixes.
Higher Education’s Transition to Hybrid
July 28, 2020
Higher Education’s Transition to Hybrid
Colleges and universities have spent millions of dollars investing in their campuses. With students and faculty no longer able to come together, millions of dollars of investments lay unused. Now institutions are scrambling to move their services online in preparation for the fall 2020 semester. Such changes require significant investment in infrastructure, faculty training, and course development.
Online Learning: The Next Evolution of Education
July 21, 2020
Online Learning: The Next Evolution of Education
While technology has become omnipresent across education institutions, it has always been viewed simply as a tool. Traditional educators have been slow to incorporate technology into their classes, choosing instead to keep to traditional methods. But recently, a pandemic has caused hundreds of millions to stay home. COVID-19 has forced educators to move their entire curriculum online, sometimes overnight.
Applying Agile to Higher Education
July 14, 2020
Applying Agile to Higher Education
The COVID-19 pandemic has presented an unprecedented crisis to higher education, affecting more than 1.525 billion learners across the world. In this insight we discuss how educational institutions have responded, and what opportunities lay ahead for lasting innovation.
Re-shaping Higher Education for a Post-COVID19 World
July 7, 2020
Re-shaping Higher Education for a Post-COVID19 World
In this week’s post education industry expert Karen Yoshino discusses how the COVID-19 crisis disrupted higher education and how educational institutions should adapt. She assesses the changes around people, process, and technology that have become necessary for higher education to adapt. Finally, Karen discusses the application of not only strategy work but also improvements in project management required to bring strategy to life.

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If you'd like to talk about how we can help your organization, contact us or set up some time. We do not have sales staff and you will speak directly to a delivery consultant.

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