Over a year ago one of our clients and a leader in the hospitality industry, Scott Hansen, guest wrote our first blog article offering his insights and predictions on how the Covid crisis would impact the hotel industry. Since then, we’ve learned much more about how the pandemic impacts various industries. We asked Scott to sit down with us and offer his insights again with a year of experience to draw upon.

Remote working is here to stay for millions of people, especially for Millennials and Gen Z. Being physically distant from their office allows for greater flexibility, but also can diminish employee interaction and development. In this Insight, Business Development Strategist and Education Services Manager, Jake Hannigan, offers advice on how to effectively mentor remote workers.

June this year represents not only LGBTQ Pride month, but also a year since the world responded to the murder of George Floyd in the form of civic engagement, protest, and in many cases new awareness and initiatives around diversity and inclusion in some of the world’s largest organizations. Like many companies, a year ago we issued our BLM statement and tried to better understand what role we could play to further racial equity. Now, we reflect on our effectiveness and what we can do to maintain momentum a year after the statements were made. For this Insight, we interviewed an expert on the topic, Ed Simon, to continue learning how companies can meaningfully become more inclusive beyond statements of support.

Committees in higher education are intended to improve outcomes and foster accountability through shared governance. At their best, committees empower faculty and improve learning outcomes for students. Unfortunately, due to a lack of standards and guidelines, committees often do not live up to their potential and can even be a hindrance to educating and governing. In this Insight, Education Associates, Jacob Dolence and Karen Yoshino, and Education Services Manager, Jake Hannigan, discuss the challenges of committee work and outline how to make committees live up to their potential.